Our Story

Tim O'Brien

Founder and Managing Principal

Tim O’Brien brings decades of extensive experience working across a variety of sectors, including big and small law firms, government, non-profit, and global legal services providers, to help lawyers in small law firms embrace strategic process changes that will relieve hours put into administrative work and increase profitability. Working with different types and sizes of organizations from Fortune 50 companies to solo law firms on creating and reimagining end-to-end processes allows him to pinpoint the most direct pathway to get lawyers back on track to focus on more strategic or revenue-generating activities.

Education:
  • MBA, Kellogg School of Management, Northwestern University
  • JD, cum laude, University of Illinois Chicago School of Law
  • BS in Business Administration, Marquette University
Certifications:
  • Certified Legal Process Improvement Professional
  • Green Belt, Six Sigma
  • Certified Kaizen Facilitator

Get to Know us

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Problem-solving skills

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Focus on Detail

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Our success

We start out small before we go big

Our process improvement strategies focus on deliberate incremental changes to the most impactful processes.

We work on the trouble spots

80% of your frustration stems from 20% of your processes. This is the sweet spot for our consulting services.

We believe in sustainable growth

We want you to succeed not just this year, but next year and all the other years. Our process strategy model sets you up for sustainable growth.

Discover our Culture

More 15,000 Companies & partners trusted & choice Eighty 20 Partners

We focus on quality, never focus on quantity

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